Terms & Conditions

300 East LaSalle Apartments
Last Updated: February 12, 2026

1. Introduction

Welcome to 300 East LaSalle Apartments. These Terms & Conditions ("Terms") govern your use of our website (www.300eastlasalle.com), our AI leasing assistant ("Jenny"), and any communications you receive from us, including SMS/text messages. By using our website or providing your contact information, you agree to these Terms.

Property Address:
300 East LaSalle Avenue
South Bend, Indiana 46617

Contact Information:
Phone: (574) 500-2505
Email: info@300eastlasalle.com

2. SMS/Text Messaging Terms

2.1 Consent to Receive Messages

By providing your phone number through our website, AI assistant, rental inquiry form, tour booking, or any other method, you expressly consent to receive text messages from DMTM Property Management and 300 East LaSalle Apartments.

Messages may include:

  • Responses to your leasing inquiries

  • Appointment and tour confirmations

  • Tour reminders

  • Follow-up communications about available units

  • Information about apartments matching your preferences

  • Leasing updates and time-sensitive notifications

2.2 Message Frequency

Message frequency varies based on your interaction with our leasing team. You may receive multiple messages during active conversations about your apartment search. We do not send promotional blast messages.

2.3 Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. We are not responsible for any charges from your wireless provider.

2.4 Opting Out

You may opt out of receiving text messages at any time by:

  • Replying STOP to any message

  • Emailing info@300eastlasalle.com with your request

  • Calling (574) 500-2505

After opting out, you will receive a confirmation message. You will no longer receive text messages unless you re-consent.

2.5 Getting Help

For help with our text messaging service:

  • Reply HELP to any message

  • Email info@300eastlasalle.com

  • Call (574) 500-2505

2.6 Supported Carriers

Our SMS service supports all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

3. AI Leasing Assistant (Jenny)

3.1 Nature of the Service

Our website features an AI-powered leasing assistant named "Jenny" provided through ElevenLabs technology. Jenny can answer questions about available apartments, pricing, amenities, and help schedule tours.

3.2 Limitations

Jenny is an AI assistant, not a human. While Jenny strives to provide accurate information:

  • Availability and pricing are subject to change

  • All lease terms must be confirmed with our human leasing team

  • Jenny cannot execute lease agreements or accept payments

  • Specific deals or concessions require human confirmation

3.3 Information Collection

When interacting with Jenny, you may voluntarily provide:

  • Your name

  • Phone number

  • Email address

  • Apartment preferences

This information is stored in our customer relationship management system to facilitate follow-up by our leasing team.

4. Website Use

4.1 Permitted Use

You may use our website to:

  • Browse available apartments and floor plans

  • Learn about our amenities and community

  • Contact our leasing team

  • Schedule tours

  • Submit rental applications

4.2 Prohibited Use

You agree not to:

  • Use the website for any unlawful purpose

  • Attempt to gain unauthorized access to our systems

  • Interfere with the proper functioning of the website

  • Submit false or misleading information

  • Use automated tools to scrape or collect data

4.3 Intellectual Property

All content on this website, including text, images, logos, and floor plan graphics, is the property of DMTM Property Management or its licensors and is protected by copyright law.

5. Rental Applications

5.1 Application Process

Rental applications are processed through AppFolio. By submitting an application, you agree to AppFolio's terms of service and authorize us to:

  • Verify your identity

  • Conduct credit and background checks

  • Contact previous landlords and employers

  • Verify income and employment

5.2 Application Fees

A non-refundable application fee of $50 is required for each applicant. This fee covers the cost of screening services.

5.3 No Guarantee

Submitting an application does not guarantee approval or hold any apartment unit. Units remain available until a lease is signed and deposit is paid.

6. Fair Housing

300 East LaSalle Apartments complies with all federal, state, and local fair housing laws. We do not discriminate based on race, color, religion, national origin, sex, familial status, disability, or any other protected class.

7. Limitation of Liability

7.1 Website Information

While we strive to keep information accurate, we make no warranties about the completeness, reliability, or accuracy of information on this website. Pricing, availability, and amenities are subject to change without notice.

7.2 Third-Party Services

Our website may contain links to third-party services (such as Google Calendar for tour booking). We are not responsible for the content or practices of these third-party sites.

7.3 Maximum Liability

To the fullest extent permitted by law, DMTM Property Management shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

8. Privacy

300 East LaSalle is the sole owner of the information collected on this Site. We only collect information that you voluntarily give us by using this website and submitting your information to us and/or through the use of cookies and other tracking devices. 300 East LaSalle reserves the right to unilaterally collect and store information about users who visit this site. 300 East LaSalle may use the information collected to improve our Site, analyze trends, improve marketing, gather information in users, provide services, administer the Site, and to respond to requests. We do not share PII or sell it to third parties other than to: assist in fulfilling requests made by you; complying with valid legal processes; marketing; a sale of the Company.

I agree to receive marketing communications via voice call, text message or similar automated means from 300 East LaSalle, and affiliates including DMTM Inc. Consent is not a condition of purchase. Msg/data rates may apply. Msg frequency varies. Reply STOP to unsubscribe. Reply HELP for help. Link to: Privacy Policy and Terms and Conditions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of our website or services constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of the State of Indiana. Any disputes shall be resolved in the courts of St. Joseph County, Indiana.

11. Contact Us

If you have questions about these Terms, please contact us:

300 East LaSalle
300 East LaSalle Avenue
South Bend, Indiana 46617
Phone: (574) 500-2505
Email: info@300eastlasalle.com

By using our website, interacting with our AI assistant, or providing your contact information, you acknowledge that you have read, understood, and agree to these Terms & Conditions.